Refund policy
Returns & Exchanges
We want you to be completely satisfied with your purchase.
Returns
You may return your item within 30 days of delivery for a full refund, provided that:
- The item is unworn, unwashed, and in original condition
- All original tags and packaging are intact
To initiate a return, please contact us at elclothingcorp@gmail.com with your order number.
Exchanges
If your item doesn’t fit as expected, we’re happy to offer an exchange.
- Exchanges are subject to product availability
- If your preferred size is unavailable, a refund will be issued instead
Return Shipping
- Customers are responsible for return shipping costs
- A $5 restocking fee may be applied to returned items
- If your item arrives defective or incorrect, we will cover all return shipping costs
Refunds
- Refunds are issued to the original payment method once the item is received and inspected
- Please allow 5–10 business days for the refund to appear on your statement
Final Sale Items
Items marked as Final Sale are not eligible for return or exchange.
Fit Guarantee
We understand that fit is everything. If your first order doesn’t fit right, reach out—we’ll work with you to make it right.
Damaged or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery with photos, and we’ll resolve it immediately.